News Story by Jaikumar Vijayan
COMPUTERWORLD
APRIL 18, 2005 - Security tools play an important role in helping to protect corporate data. But technology fixes address only part of the overall security problem, according to several IT managers.
"Technological breakdowns are rarely the source of the breach," said Tim O'Pry, chief technology officer at The Henssler Financial Group in Marietta, Ga. "More often than not, it's good old-fashioned human frailties."
Addressing that issue often requires companies to increase their investments in user awareness, training and education, said Matt Kesner, CTO at Fenwick & West LLP, a law firm in Mountain View, Calif.
Security managers "pay lip service to the issue but don't do a good job of training our users and employees," Kesner said. "A lot of people, even in senior positions, aren't aware of the threat every time you attach a computer to the Internet."